How It Works

Step 1: Understanding Your Needs

• A short conversation to understand how you work day-to-day

• Discussion of time zones, client volume, priorities and preferences

• A transparent budget conversation to ensure the support is sustainable for your business and aligned with the revenue and lifestyle improvements you’re aiming for.

It’s a straightforward process designed to give you reliable assistant support without the complexity and risk of hiring directly.

Step 2: Meeting Your Assistant

How assistants are introduced:

• We will typically introduce up to three experienced assistants aligned to your needs

• You meet on video to confirm fit

What matters here:

• Communication style, time zone alignment, and comfort working together long-term

What you handle:

• Set your assistant’s start date

• Create an onboarding plan and be clear on the desired communication between you and your new assistant

• Run training on your systems

• Provide feedback to Durellis on your new assistant’s performance

What you don't :

• Employment contracts and all hiring paperwork

• Compliance and local requirements

• Payroll and benefits

• Performance management

Step 3: Getting Started

Step 4: Ongoing Support

After your assistant is in place:

• We stay connected with regular check-ins to ensure we're delivering the support you need.

• We can evaluate workflows and processes to recommend optimal division of labor and utilization of our services.